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Friday Marketing Agency
July 15, 2025
4 min read

What Comes First: A Great Product or Great Marketing?

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Real lessons from real work — across industries, platforms, and strategies.

At Friday Marketing Agency, we do more than just marketing — we build brands with purpose. Located in both Beverly Hills and Glendale, we partner with businesses across a wide range of industries: from fitness and Pilates studios to flower shops, e-commerce shops to medical clinics, and also in sectors like tech, construction, real estate, legal services, education, hospitality, and finance. No matter the field, our goal is the same — to bring bold ideas to life and make them visible in all the right places.

We don’t just manage accounts or tweak campaigns — we build full strategies from the ground up. From naming and brand identity to website content, ad campaigns, and launch plans, we’ve created and executed it all.

Our team is made up of people who are deeply invested in what they do — writers, strategists, designers, ad specialists — all focused on one thing: making your story heard and your product seen.

And one question keeps coming up across all our projects:
What matters more — the product or the way you market it?

This debate has been going on forever in business circles — and if you’ve ever launched something, you’ve probably asked yourself the same thing.

Sometimes you have a great idea, but it doesn’t land. Other times, something you barely expected to work ends up flying. So what made the difference? Was it the product? Or was it the way it was marketed?

Let’s see.

Just because it’s good doesn’t mean people will find it

You can create something genuinely useful — something that solves a real problem. But if no one hears about it, it might as well not exist.

We’ve seen it many times. A team pours their heart into building something solid, puts it out into the world, and… nothing. Why? Because attention doesn’t come automatically. You need to go out and get it.

Even word of mouth doesn’t happen on its own. People rarely share good experiences unprompted, especially in B2B. And when they do talk? It’s more often about what went wrong than what went right.

Of course, if your business is a corner café on a busy street, your location is your marketing. But if you’re online — or working in niches where discovery isn’t natural — you’re responsible for bringing people in.

Marketing is what gets people through the door

There’s a reason the best-selling products aren’t always the best-built ones. The truth is, the brands that win are often the loudest, not necessarily the best.

In supermarkets, eye-level shelves are bought, not earned. The brands you see everywhere? They’ve invested in making sure they are everywhere.

The same goes for big names across industries — from tech to entertainment. Behind every “overnight success” is a well-planned strategy: PR, branding, storytelling, and consistency.

So, does that mean you can slap together a product, run a flashy campaign, and cash in?

Sure, maybe once.

But people catch on. If the product doesn’t meet expectations, they don’t just leave quietly — they warn others.

The real answer: Don’t separate the two

Product and marketing aren’t separate lanes — they’re intertwined. You need both to work together from the beginning.

When the product is strong and the story around it is clear, relevant, and well-placed, that’s when real momentum builds.

Here’s how we look at it at Friday Marketing Agency, depending on where you’re starting from:

Scenario 1: You have an idea, but no product yet

Before investing time or money, check if people even want what you’re thinking about offering.

  • Start small. Can you create a simple version — something low-cost — and test it?
  • Figure out what the main selling points are. If someone were reading your website or ad, would those points feel clear and worth their time?
  • Think about where you’d promote it. List your channels, partners, ad budget — everything.
  • Be realistic with numbers. If you have 5,000 newsletter subscribers and only 30% open your emails, you’re talking to 1,500 people. What’s the expected conversion rate?

Test the idea before building the whole thing. If it works on a small scale and you see demand, then go all in. If it doesn’t, revise and try again — before wasting time or money.

Scenario 2: You already have an audience, but no product

This is less common, but if people already follow and trust you, your next move is simple: ask them what they want.

  • What are they struggling with right now?
  • What would make their life easier?
  • Would they prefer something live or something they can do at their own pace?
  • What would they be willing to pay?

You don’t need to guess. Just talk to them. Run a poll. Start a conversation. If the idea makes sense, build a small version or pre-sell it to gauge interest.

But don’t build something just because it seems like “easy money.” If it doesn’t work or deliver value, it’ll come back around — and not in a good way.

No perfect formula, just smart planning

The best plan is always the flexible one. Things will shift. You’ll learn and tweak as you go. That’s normal.

But don’t go in blind. Set your direction, test your assumptions, and let your marketing and product evolve together.

That’s how we work at Friday Marketing Agency — nothing one-size-fits-all, and no shiny promises without a backbone.

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